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Issue USB Receiver/Dac - Device descriptor Request Failed - code 43
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Nigel  
#1 Posted : Sunday, August 9, 2015 8:55:21 AM(UTC)
Nigel

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Hi
I have attached my USB Receiver/Dac to my computer and I am getting an error message. The computer is running Windows 10 but I had the same issue with Windows 8.1. In the device manager I am seeing the following:
1. Device described as: Unknown USB Device (Device Descriptor Request Failed)
2. The Devise status is: Windows has stopped this device because it has reported problems. (Code 43) A request for the USB device descriptor failed.

I would appreciate any ideas on how to address this.

Thanks, Nigel
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Brian Donegan  
#2 Posted : Monday, August 10, 2015 4:10:26 PM(UTC)
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Do you have another USB cable you can try? Sometimes a bad or too-long (2m+) cable will cause issues.

I can try to get one tested under Windows 10 just to confirm it works. I just upgraded my laptop.

Edited by user Monday, August 10, 2015 4:11:27 PM(UTC)  | Reason: Not specified
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Nigel  
#3 Posted : Tuesday, August 11, 2015 8:32:50 AM(UTC)
Nigel

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Brian
Thanks. I tried another cable and got the same result. The cable is less than 2 metres long.

Regards, Nigel
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Brian Donegan  
#4 Posted : Wednesday, August 19, 2015 12:30:41 PM(UTC)
Brian Donegan

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One other question. You have the SPDIF/I2S jumper installed?
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dariedel2  
#5 Posted : Monday, August 24, 2015 6:49:58 PM(UTC)
dariedel2

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I had to deal with this with a MiniDSP USBstreamer. If you go to MiniDSP website and look up the user manual for the USBStreamer it has a section on disabling Windows driver signing for Windows 8 and most likely 10.

Doug
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Brian Donegan  
#6 Posted : Monday, August 24, 2015 7:42:38 PM(UTC)
Brian Donegan

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That is because USB Streamer needs the XMOS Driver to function. The USB module does not need a custom driver and works out of the box.

I just tested a module with Windows 10 and it works without issue.

I think this was a bad/damaged chip.
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