Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Login


Options
View
Go to last post Go to first unread
alfcat  
#1 Posted : Monday, October 31, 2011 7:48:30 PM(UTC)
alfcat

Rank: Member

Groups: Member
Joined: 9/27/2011(UTC)
Posts: 11
Location: Hong Kong

Hi,

One of the 6 boards I purchased in Sept. is not working right.
Is there any maintenance for this Metronome product?

Please advise. Many thanks!

Rdgs,

ALF
Brian Donegan  
#2 Posted : Tuesday, November 1, 2011 7:52:57 AM(UTC)
Brian Donegan

Rank: Administration

Groups: Administration, Customer
Joined: 10/24/2006(UTC)
Posts: 2,868
Location: Massachusetts, USA

Thanks: 2 times
Was thanked: 141 time(s) in 134 post(s)
What is the problem with it? Have you tried swapping it with one of your other Metronomes?
alfcat  
#3 Posted : Tuesday, November 1, 2011 6:54:03 PM(UTC)
alfcat

Rank: Member

Groups: Member
Joined: 9/27/2011(UTC)
Posts: 11
Location: Hong Kong

Brian,

I use the Metronome board on the same 1955Pro DAC. I set the dip switches on the board accordingly and put them into the 1955Pro DAC one by one.
This operation goes smooth for the first FIVE boards and the DACs were sent back to their owners already.

But when I use the sixth one on the last DAC, it gives off "noise" and there is no signal. The display on the DAC reads 44.1 instead of 192.
I will try to "borrow" one DAC back these few days and try to put this problematic one into it. Will give you further details later this week.

Thanks for your reply.
alfcat  
#4 Posted : Wednesday, November 2, 2011 2:37:14 AM(UTC)
alfcat

Rank: Member

Groups: Member
Joined: 9/27/2011(UTC)
Posts: 11
Location: Hong Kong

Brian,

I now got two Metronome with problem. I managed to borrow another working 1955pro with a working Metronome installed for testing.

The first problematic board gives NO SIGNAL at all. The display of the DAC shows "no signal" instead of showing 192kHz.

The second problematic board gives off white noise once I turned on the DAC. The display shows the usual 192kHz.

I have double checked all the dip switches settings and all other connections.
What should I do now? The boards were all ordered on Sept 18, 2011.
Invoice ID: 6acd4efb-956e-4ca4-9c24-149b3872e4c
Transaction ID: 79N18595SL030515D

Please advise. Many thanks.

Rdgs,
ALF
Brian Donegan  
#5 Posted : Wednesday, November 2, 2011 4:40:09 AM(UTC)
Brian Donegan

Rank: Administration

Groups: Administration, Customer
Joined: 10/24/2006(UTC)
Posts: 2,868
Location: Massachusetts, USA

Thanks: 2 times
Was thanked: 141 time(s) in 134 post(s)
But the Metronome from the "working 1955pro" still works correctly?
alfcat  
#6 Posted : Wednesday, November 2, 2011 3:55:22 PM(UTC)
alfcat

Rank: Member

Groups: Member
Joined: 9/27/2011(UTC)
Posts: 11
Location: Hong Kong

Brian,

Actually we (as a group of DIYers in Hong Kong) have ordered more than 15 of these Metronome from you guys since a year ago or so. All the Metronome worked fine except these two.

The one without signal now works for a couple of days and then it is gone.
The another one gives off noise at the very beginning.

Rdgs,

ALF
alfcat  
#7 Posted : Wednesday, November 9, 2011 5:58:03 PM(UTC)
alfcat

Rank: Member

Groups: Member
Joined: 9/27/2011(UTC)
Posts: 11
Location: Hong Kong

So what am I suppose to do with these two boards now?

Can you guys give me some hint(s) on what to check / replace?

Russ White  
#8 Posted : Wednesday, November 9, 2011 9:03:22 PM(UTC)
Russ White

Rank: Administration

Groups: Administration, Customer
Joined: 10/24/2006(UTC)
Posts: 3,979
Location: Nashville, TN

Thanks: 25 times
Was thanked: 89 time(s) in 83 post(s)
Your going to need to provide much more detail about what you did with the ones you had. :)

We have no idea what you decided to do with them.

Can you provide a little more detail? Pictures would be good.
alfcat  
#9 Posted : Thursday, November 10, 2011 8:04:44 AM(UTC)
alfcat

Rank: Member

Groups: Member
Joined: 9/27/2011(UTC)
Posts: 11
Location: Hong Kong

Dear Russ,

We purchased the Metronome ASRC boards from you guys and we install them into our 1955PRO DACs. So far, we have installed more than 15 boards without trouble at all.
The only problem we have is with the last batch we ordered in Sept. 2 out of the 6 boards got problems.

Here is a direct link to one of the photos uploaded by one DIYer.
http://i517.photobucket....chanys/Inside1955Pro.jpg

All the working boards give a display like the one shown in the following link and produce nice sounding.
http://i517.photobucket....31/alfchanys/Display.jpg

The FIRST board with trouble produces the same DISPLAY but when we turn on the volume, it gives out White Noise instead of music.
The SECOND board worked fine for a few days and then all of a sudden, it is gone. The display says "No Signal".

I have took photos of the boards and I can't see any signs of damage there. That is why we are wondering whether you guys can help us to fix them.
The following link to the photos of the Problematic boards.

http://i517.photobucket....31/alfchanys/TopView.jpg
http://i517.photobucket....331/alfchanys/Back-3.jpg

Really appreciate if you can give us some advise on what to do with them.
Russ White  
#10 Posted : Thursday, November 10, 2011 3:06:06 PM(UTC)
Russ White

Rank: Administration

Groups: Administration, Customer
Joined: 10/24/2006(UTC)
Posts: 3,979
Location: Nashville, TN

Thanks: 25 times
Was thanked: 89 time(s) in 83 post(s)
Double check with a DMM the the switches are actually set as they should be. Visually checking may not be enough.
Russ White  
#11 Posted : Thursday, November 10, 2011 3:10:21 PM(UTC)
Russ White

Rank: Administration

Groups: Administration, Customer
Joined: 10/24/2006(UTC)
Posts: 3,979
Location: Nashville, TN

Thanks: 25 times
Was thanked: 89 time(s) in 83 post(s)
Also it is almost always best to use the auto-mute jumper.
alfcat  
#12 Posted : Thursday, November 10, 2011 4:56:56 PM(UTC)
alfcat

Rank: Member

Groups: Member
Joined: 9/27/2011(UTC)
Posts: 11
Location: Hong Kong

Dear Russ,

We removed the Auto Mute Jumper right before we take the photos. We use a wire to short it.
We have set and then reset the switches twice already. Will go through what you suggested again anyway.

If the above fail, does this suggest problem with the SRC4192 chip?
Rss Feed  Atom Feed
Users browsing this topic
GuestUser (9)
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.